FAQs

We accept Paypal, Apple Pay, and all major credit cards. Proceed through check out to add payment to your purchase. 

The Gamertags on custom jerseys are printed in all capital letters.

Yes we do! For orders outside of the U.S., please visit eu.wearenations.com. Our store will automatically let you know if we are unable to ship to your address before completion of your purchase. 

Contact us at customerservice@wearenations.comwith your order number and a request to cancel your order. We will be able to cancel the order if it is not a custom/ made to order item andit has not already been shipped. 

Orders are usually shipped within 2-4 business days of being placed, but sometimes longer if there is an issue or a high volume of sales. Feel free to contact us at customerservice@wearenations.com to check on the status of your order. 

If you ordered a pre-order item, your entire order will be shipped as close to the date listed in the pre-order product description. This could be slightly delayed if an issue arises out of our control, but we will be sure to reach out to you as soon as we are aware of any delays. 

We ship all products in the same order at one time (unless they are custom or made to order items). If one of your items is a pre-ordered item, we will ship all items once the pre-order item is available.  

Although charges are not always incurred, assessment of duties and taxes are based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country.  

Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs. Customs fees are determined by your country's government and We Are Nations, Inc does not acquire any of the funds.

Because the rules and standards vary so much from country-to-country, it is best to contact the local customs office if you have any further questions specific to custom fees.

Yes you will! You'll receive an email from us with your order number after placing your order, and another with your tracking number as soon as your order ships, as long as your selected shipping method includes tracked shipping.

Just email us at customerservice@wearenations.com. Our customer service commitment to you is a reply within 24hrs of our receipt of your request. These times may be slightly delayed on weekends and holidays as our warehouses are closed during these times.